Sales Representative / Design Consultant
Sales & Design Consultant
Job Description
Our sales representatives are the major driving factor behind the success of Turner's Furniture. Our representatives focus on the guest experience: breaking down guest resistance, make a friend, letting the guest know you are just there to educate them so they can make a good buying decision, etc. We are seeking team players who will be vigilant in engaging with guests in a positive, fruitful manner.
Required Qualifications
- Must have strong critical thinking skills to overcome guest resistance and to overcome objections
- Energetic, self-motivated professional
- Competitive spirit and goal-oriented nature
- Flexibility to work a 5-day retail schedule that includes nights, weekends, and holidays
- Ability to comprehend training on complex computer systems
- Previous sales experience in a retail commission-based sales environment is a plus, but not required
Job Responsibilities
- Greet and engage guests in a friendly, inviting & non-business manner
- Make our guests comfortable enough for them to share their home furnishing needs so you can bring their visions to life
- Provide world class guest experiences by offering guests an unforgettable visit
- Establish rapport with guests, strong interpersonal skills, and excellent listening skills
- Using empathy to overcome objections
- Take all training to heart and put into practice with all guests
- Engage and stay engaged with guests while maintaining a low-pressure consultative approach
What Our Current Employees Have To Say
"Being a design consultant means helping our guests design beautiful homes that reflect their personal lifestyles. Whether they are empty nesters looking to downsize or a growing family who needs rooms that serve multiple purposes, my goal is always to marry form and function.
At Turner's, this is a team effort. I work with a team of amazing people every day. From the store level to the distribution center teams in the warehouse, delivery, and operations we are truly a family."
Tonya Brown, Interior Design Consultant - Thomasville, GA